The Nursery Year: The nursery year starts on the 1st. January each year. All children admitted are subject to the Bambinos Admission Policy and all policies relating to Bambinos (all policies are available in the reception area).
Fees: All fees are payable to Bambinos Ltd. a month in advance on the first of each month. The fees do not cover incidentals such as nappies, sun creams, baby milk, etc. Unless otherwise agreed in writing all fees after the registration fee and first month's fees are payable by monthly direct debit or agreed electronic/paper voucher system on the 1st of the month. Parents who do not pay by direct debit/electronic/paper voucher will pay a higher rate.
Fee Calculation & Deadline Timescales: Fees are calculated to reflect actual sessions booked for the coming month plus any extras outstanding at the time the invoice is raised. The fees will reflect the actual total number of days of attendance at nursery excluding bank holidays and nursery shut-down periods such as Christmas, i.e. the Christmas shutdown period and public holidays are taken into account and not billed.
Fee calculation is completed prior to the 15th day of the previous month. No changes can be allowed to the direct debit scheme after this date. Should a direct debit be cancelled by the parent/carer a fee will become payable to have their account reinstated onto the direct debit file. For vouchers a predetermined monthly figure can be agreed in writing.
Registration Fee: Upon registering a child to the nursery, an administration fee plus deposit(50% of normal monthly fee) is due. This deposit is held against your last monthly invoice when that amount will be credited against your last invoice. Should a place not be taken up by the parent/carer the initial registration fee and deposit are non-refundable. You must give three months notice if you do not wish to take up a reserved place. Should the nursery be unable for any reason to offer the place, then the administration fee and deposit will be refunded. Advance reservations, of over three months are subject to reconfirmation by the parent/carer at three months prior to the start date. No nursery placement will be reserved unless confirmed in writing by the Company.
Absence From the Nursery: All fees are payable at all times, even when a child is absent from the nursery for whatever the reason.
Arrears: Where fees become outstanding the procedure for the collection of late nursery fees will be implemented. This includes an automatic late payment penalty for all payments received after the 1 st of the month, reminder letter at the end of the first week overdue , suspension of the placement after two weeks overdue, debt collection and court fees. During any such exclusion period the normal full fees payable for the place will be charged. Interest on outstanding balances of thirty days or more will be charged on a monthly basis at 3% above Lloyds Bank Base Rate.
Notice: Clients wishing to surrender their place(s) at the nursery must give in writing, either one month of notice, or pay the equivalent of one month's fees for the place(s) to be vacated. The effective date of notice will be the first day of the month after written notice has been received at the nursery.
Force Majeur: Bambinos Ltd. cannot be held liable for the withdrawal of a placement due to third party action. This will include closure due to fire, flood, storm, etc. In cases of temporary closure, e.g. inclement weather or any other reason, no refunds of any fee paid or liable to be paid will be given.
Nursery Hours: The nursery will be closed; every weekend, Christmas shutdown as advised, and on all public holidays. The regular opening hours of the nursery are between 08.00 hrs. and 18.00 hrs. However,you can book your child in to nursery from 07.00hrs and pick up until 18.30 hrs by prior arrangement.
You must collect your child from nursery by the end of the sessions booked. Where a child is not collected from nursery by the end of the session. a fee, of £15 is payable. If the child remains in nursery more than 15 minutes late a further £15 becomes payable and for any part of every 15 minute period the child remains beyond this time.
Infections & Illnesses: Parents/carers undertake not to allow their children to attend the nursery when suffering from an infectious or communicable disease. The nursery reserves the right to refuse to admit to the nursery any child suffering from an infectious or communicable disease. The nursery will not be responsible for any infections, communicable disease transmitted at nursery.
Medication: Where parents/carers authorise that medication be given to their children, Bambinos Ltd. will not be held responsible for any ill effects caused as a result of the administration of such medication.
Change of Sessions: Bambinos Ltd. reserves the right upon giving one months notice, to alter the sessions available to any child. Where a client's sessions are so changed, and as a result the client wishes to remove the child from nursery, then the requirement to give one months notice of withdrawal will be waived. Where a parent/carer wishes to change the sessions originally requested, this must be made on the appropriate forms, giving one month's notice taken from the first day of the following month.
Additional "One-off" Sessions: If additional sessions are required on an individual basis above those sessions normally reserved and paid monthly in advance then these are subject to prior agreement and must be paid for at the time of booking them. Any additional sessions booked must be cancelled one month in advance for any refund to be applicable.
Personal Property: Bambinos Ltd. will not be liable for loss or damage to any personal property brought onto the premises or damage or injury resulting from any such items, by either parents/carers or children.
Changes to the Terms & Conditions: Terms & Conditions are liable to periodic change. Any changes in the Terms & Conditions will be given individually in writing to each client, and will become effective one month after such notification .
